Shipping Policy

Last Updated: November 24, 2025

At wintermiami.com, we ensure that every order is delivered without additional shipping charges. All purchases are shipped free of charge.

Regardless of the size or value of your order, shipping fees will not be applied at checkout.

Shipping Destination

We currently deliver within the United States, United Kingdom, Australia, Singapore, Canada, Ireland, France, Spain and New Zealand. Orders can be shipped to residential and commercial addresses where standard carrier services are available.

Order Processing and Delivery Time

We strive to dispatch orders promptly and efficiently.

Processing Time
Orders are prepared and processed within 1–2 business days (Monday through Friday, excluding public holidays).

Transit Time
After dispatch, delivery typically requires 4–7 business days. (Monday through Friday, excluding public holidays).

Estimated Total Delivery Time
The combined processing and transit period for United States, United Kingdom, Australia, Singapore, Canada, Ireland, France, Spain and New Zealand generally results in a total delivery timeframe of approximately 5–9 business days (Monday to Friday excluding public holidays) depending on the destination address.

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Order Cut Off Time:

Orders placed before 11:00 PM Eastern Time (ET) are added to our fulfillment queue the same business day. Orders placed after 11:00 PM ET will be processed on the following business day. Business days run Monday through Friday, excluding public holidays.

Order Tracking

When your shipment leaves our facility, a tracking number will be sent to the email address provided at checkout. This allows you to monitor the status and location of your package until delivery.

If your order has not arrived within the estimated delivery window, please contact us for assistance.

Contact Information

For questions regarding shipping or delivery, please contact:

Wintermiami.com
500 Spruce St, Houston, TX 77002, United States

Email: info@wintermiami.com
Phone: +1 832 990 1844

Business Hours: Monday through Friday, 8:00 AM to 5:00 PM